![]() Note: Always remember to save the new settings and restart Thunderbird before testing again. As many users have reported this is the only way they could get TB3 to work correctly. If you still are getting the error after changing, then you can change the Connection Security to “STARTTLS” in SMTP Settings. Everything was working fine before last night and the update. You now need to Manually set up the server details in order to create a connection from Thunderbird to our mail servers. Save the changes then restart Thunderbird before testing. Our Thunderbird email system updated to 78.4.0 last night however, in trying to receive or send emails we get the 'connection to server. To change the User Name, Secure Authentication or Connection Security settings, click on ‘Edit’ and change them in there. If your User Name is not your full email address, or the Port, Secure Authentication or Connection Security Settings vary from those shown above, this may be the problem.Ĥ. Choose Tools > Accounts… from the menu bar.ģ. Select SSL/TLS from the drop-down menu by Connection security. 3 From the Account Settings window, click Server Settings and update the following settings. 2 Click the Menu icon, hover on Options, and then click Account Settings. connection server time out or outgoing server time out. ENSURE YOU HAVE THE MOST RECENT VERSION INSTALLED.Ģ. 1 To launch Thunderbird, click Start or the Windows icon, then click Mozilla Thunderbird. Good morning, I am using Mozilla Thunderbird for my emails at work and due to covid i have been. Troubleshooting SMTP Server Timeout in Thunderbirdġ. If you still receive a connection timeout error, there may be something else wrong with your internet connection, your computer, or our servers settings. Change the value to a higher number, such as 1000 or 2000. Right click on that row and select Modify.Ĥ. In the search field, type in mailnews.tcptimeout.ģ. In Mac, go to Thunderbird -> Preferences -> Advanced -> General -> Config editor… Click to confirm “I accept the risk!”Ģ. In Windows, open Thunderbird and go to Tools -> Options -> Advanced -> General -> Config Editor.ġ. How to prevent timeout errors in Thunderbirdġ. You may be able to prevent this error by increasing the length of time the email client will wait for a response from the server. Connection timeout errors occur when the server takes too long to respond to a request from your device. In Thunderbird, you may receive a “connection to server timed out” error when sending or receiving a message. Note: Thunderbird logo provided by Commons Wikimedia.Thunderbird: ‘Connection to server timed out’ error He also suggested that you can also set ‘4OnlyDomains’ to ‘’ to make it work. I found this solution by Dave Trapmore in Google forum. The most common reason is that the connection to the server was reset. Click “Ok” to accept it, then you will see the Config editor window.Īt the top search for ipv6, then double click the entry for 6 to set it to True. There are a few things that could cause Thunderbird to give you this error message. When you click on Config editor you are prompted to accept the risk of editing these configuration settings. In Thunderbird – Tools – Options – Advanced – General – Config editor. Set ‘6’ to True in Thunderbird config editor. This solution worked for me, but just one time. ![]() I downloaded AVG Clear for my software version. Login to the Mozilla Thunderbird account Go to Tools and select Accounts Settings A window will be opened, click on Outgoing Server (SMTP) Check that the. Clear AVG installation and reinstall AVG Free Antivirus. I also noted, that I reactivated the Email Shield and restarted to computer, the issue was also solved.īut if you shutdown the computer, when you start it again, the issue reappears.Ģ. It was suggested to deactivate the Email Shield under “Web & Email” basic protection, which solved the problem temporary. I searched Google for a solution and I arrived on some forums that related the error to a conflict with AVG antivirus. The last solution is a definitive solution. These are the solution that worked for me. I also use AVG Free Antivirus, current version. Worked fairly flawlessly for years, but of late I am getting a lot of errors that say Connection to server was reset after Thunderbird. I use Windows 10 and the latest version of Thunderbird, which now it’s 60.9.0. In the summer of 2019 I started to get this error: “connection to server was reset”. I used Thunderbird email software for more than a decade now, and never had an issue with receiving emails from Gmail.
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